How Airbox works
The whole idea in 30 seconds — no setup, no jargon.
The one-sentence version
You forward (or BCC) an email to your private Airbox email address, Airbox hands it to your AI — Claude, ChatGPT, Gemini, whichever you pick — and the answer comes back as a normal email reply.
That's it. No new app to open, no chat window to paste into. If you can forward an email, you can use Airbox.
The loop
1. You forward an email ──► your Airbox address in your dashboard (c4f8xxxx@airbox.fyi) 2. Airbox reads it ──► sends it to your AI 3. You get a reply ──► the answer lands in your inbox (and Airbox if you want)
Say you get a long email thread and want the gist. Forward it to your Airbox address and, a moment later, a reply arrives with a short summary and the action items pulled out. You never left your inbox.
Why email?
Email is where work and information already show up — receipts, contracts, long threads, newsletters, requests. Airbox lets you act on any of it by doing the one thing you already know how to do: forward it. The AI's answer comes back the same way, in the same thread.
You can also set up automatic forwarding in Gmail or Outlook so matching mail reaches your Airbox address without you doing it by hand — useful for newsletters, receipts, or any inbox you want to run through an Airbox workflow. See Gmail's guide to auto-forwarding and Outlook's guide to automatic forwarding. For filter-based rules (e.g. only certain senders), Gmail also documents how to create forwarding filters.
If you want to take your automation and productivity in Airbox even further, you can:
- On Pro and Team plans, create multiple Airbox addresses in your dashboard and attach automation rules to route mail differently based on the inbox and email information. For example, you could create separate inboxes for work vs. personal emails, inboxes for different projects, or inboxes for different clients
- Set up multiple connections to different AI providers
- Use Airbox verbs (command syntax) to tell your AI what to do
- Create reusable context (instructions and knowledge) that gets attached to your emails automatically
- Mix and match inboxes, context, rules, and verbs — or apply a pre-built automation with one click from Recipes
Do I need to type commands?
No. A plain forward with nothing extra works — Airbox summarizes the email and lists any action items by default.
When you want something specific (translate it, draft a reply, file it to Notion, update Github, etc.), add a short instruction on the trusted surface — the subject, the first body line, or a (* … *) block at the top. That's using Airbox verbs (command syntax), and it's optional — think of it as the power-user upgrade, not a requirement.
What you bring
Airbox doesn't sell you AI — it connects you to the AI you're already using. You bring an API key from one or multiple providers like Claude, ChatGPT, or Gemini (and, if you're new to this, we walk you through getting one), paste it into Airbox once, and we keep it encrypted. You stay in control of your AI and token use.
Is it safe to point at my real email?
Yes — that's the whole design. Airbox only ever follows instructions you give it. And only senders you allow can use your address. See our security guide for more details.
Ready?
- Quick start — three steps to your first reply
- FAQ — costs, privacy, and “why didn't I get a reply?”
- Glossary — plain definitions for any word you don't recognize
